North Indy IT

Managed IT Support

Regardless of your industry, our team at North Indy is dedicated to making your IT problems disappear. 

IT Support Challenges

What IT challenges is your business currently facing?

Never before has technology been so fundamental to a business’s competitive advantage. Sadly, many organisations remain hampered by a multitude of IT problems and challenges.

Tired of feeling undervalued?

Third-party IT help desks have their place, but they can leave you feeling like an anonymous number in a corporate database.

Struggling with a provider that doesn't understand your business?

In order to help you leverage technology to your advantage, your IT provider should be making an effort to understand your business.

Paying a premium for substandard service?

Many IT providers charge a fortune for a threadbare service, leaving end users grappling with glitchy tech and providing slow, inexpert service.

Is your IT support provider putting your data at risk?

If your IT provider isn't maintaining and patching your systems on a regular basis they are leaving the door wide open for cyber criminals.

Making Your IT Problems Disappear

A professional approach to your challenges

Our solutions are targeted for small business, at prices that are extremely competitive and customer focused. Combined with our Concierge Services, you can rest assured your service will be prompt, highly professional and knowledgeable.

Dedicated, Direct Support

Here at North Indy IT, we don’t use a third-party help desk.  Whenever you have an issue just pick up the phone, and you’ll be talking to a friendly member or our in-house team within seconds.  If you sign up to our concierge service, you’ll even be assigned a dedicated technology strategist: a single point of contact who’ll orchestrate every aspect of your service experience. 

Strategic Guidance That Thinks Long-Term

We can help you develop a long-term IT strategy that reconciles existing problems with future objectives.  By providing cost projections, we can help you budget for upcoming projects, and with our vendor partnerships you can be assured you’re getting the best solutions at the best possible price.

A Commitment to Cyber Security Best Practice

IT support and Cyber Security are intrinsically linked: one doesn’t really work without the other.  Our Concierge IT service includes cyber security training: vital to ensure staff know what to do when faced with the most common cyber threats.  We also include a simple security review to help you assess the efficacy of your existing cyber defences.

Remote Management and Monitoring

Using our advanced remote monitoring tool, we can assess the health of your network and devices and take proactive action to prevent minor glitches escalating into major incidents.  Our preventative approach will ensure that your operating systems and software programmes are fully up-to-date, with the latest updates and patches applied in a timely fashion.

Looking for proactive, flexible and reliable IT Support?

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Using Managed IT Support to help your business

IT Support 1

"I need support that can help me upscale quickly."

As part of our concierge service, we stock a range of pre-tuned devices that can be deployed with as little as a day's notice. We'll handle tracking and billing, and send the device to wherever it's required: all you have to do is plug and play.

"As a charity, we're operating within a tight budget. We need an IT support provider that's mindful of this."

We proudly offer a 20% discount on our standard rates to churches, charities, schools and other non-profit organizations. We think it's only fair to give a little back to the selfless organizations that work tirelessly to help our communities.

"I need support that suits my budget"

We offer 3 tiers of IT support service designed to cater to a broad range of budgets and technical requirements. Our standard service is charged hourly, and offers responsive, friendly service for small enterprises with very limited support needs. Our protection plans are our intermediate offering, featuring comprehensive support and management for small businesses, churches and non-profits operating simple networks. And lastly, our Concierge service is our full-service, premium offering, designed to cater to the needs of larger businesses operating between 3 and 50 PCs.

"I don't have time to manage external contracts and negotiate with vendors."

With our Concierge service you'll no longer have to deal with the time consuming admin that can come with managing external suppliers and service providers. We'll consolidate your contracts and manage these on your behalf, ensuring you always get a great deal from your providers and a product that fits your needs.

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Excellent Client Feedback

"I obtained three quotes for my project (replacement of an outdated wifi system in our church) and Code Vapor’s quote was one of them. After reviewing the quotes to make sure that I was comparing apples-to-apples I found that the quote from Code Vapor was not only very reasonable but was considerably less than the others. Allan perform the work quickly, professionally and on time. I would recommend Code Vapor to anyone seeking any type of IT services."


Church Treasurer

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